Rule Details

Rule Name

A descriptive name for the rule, displayed in the rule list. Use a meaningful name that reflects the rule’s purpose (e.g., “Sales team routing” or “Block known spam sender”).

IF Conditions

Define one or more conditions that an incoming email must match for the rule to apply.

Condition Criteria

Each condition matches against one of the following email properties:

• Sender: The From: header address of the email
• Recipient: The To: or CC: header address of the email
• Subject: Text contained in the Subject: header

Condition Controls

• Add: Add a new condition to the rule.
• Edit: Modify an existing condition.
• Remove: Delete a condition from the rule.

Condition Logic

• AND: All conditions must match for the rule to apply.
• OR: At least one condition must match for the rule to apply.

THEN Actions

Define the action to take when the IF conditions are met:

• Route to: Deliver the email to a specified Exchange mailbox address, overriding the default recipient resolution.
• Forward copy to: Deliver the email to the original recipient and also send a copy to the specified address.
• Delete without notification: Discard the email silently without delivering it or sending a non-delivery report.

Stop Processing

When enabled, no further rules are evaluated after this rule matches. When disabled, subsequent rules in the list continue to be evaluated, allowing multiple rules to act on the same email. By default, stop processing is enabled.